Payment / Dispatch
Delivery charges
How will your order be shipped?
Generally we use DHL. For shippments of goods with special handling (Aerosol, batteries) please see below)
Packing and Shipping costs within Germany
Packing and Shipping costs within Germany are charged with 8,00 Euro.
Shipping costs surcharges
We don´t charge Extended area surcharges.
Packing and delivery charges within European union
Packing and shipping costs within the European Union are charged with 18,00 Euro.
We deliver in following EU countries:
Austria, Belgium, Denmark, Finland, France, Greece, Great Britain (with valid VAT only)
Ireland, Italy, Luxembourg, Netherlands, Poland (with valid VAT only), Portugal, Romania
Sweden, Slovakia, Spain, Czech Republic (with valid VAT only), Hungary
Packing and delivery charges to Switzerland
Packing and shipping costs to Switzerland are charged with 22,00 Euro.
Deliveries to Switzerland are subject to customs fees and taxes.
Further information for Switzerland can be found here:
Packing and delivery charges outside European Union
Packing and shipping outside European Union are charged with 50,- Euro.
Deliveries outside European Union are subject to customs fees and taxes.
Please contact your local customs office for further information.
Packing and delivery charges for goods with special handling
For Aerosol and batteries we have to charge special delivery charges:
Belgium, Denmarc,Luxembourg,Netherlands, Czech Republic: 18,- Euro
France, Italy, Austria: 23,- Euro
Poland, Slowakia: 28,- Euro
Romania, Hungary, Portugal, Spain: 34,- Euro
Switzerland 49,- Euro
Finland, Great Britain, Sweden, Greece, Ireland, Northen Ireland: 93,- Euro
We use UPS for shipping of Hazardous goods inkluding all mandatory documentation acc. to IATA/ ADR regulations.
For all other countries please contact our sales.
Notes on the obligation to take back packaging material
According to the current packaging law, we are obligated to take back the following packaging materials from end users free of charge pursuant to § 15 Para. 1 Sentence 1 VerpackG:
- Transport packaging, such as pallets, large packaging, etc.,
- Sales and outer packaging that does not typically accumulate as waste at private end consumers after use,
- sales and secondary packaging for which system participation is not possible due to system incompatibility pursuant to Section 7 (5), and
- sales packaging of pollutant-containing filling goods or
- reusable packaging.
Appropriate packaging material is used for the delivery of the product, which we take back free of charge. We thus ensure that the packaging material is returned to the recycling cycle. By informing customers about the return options, we aim to achieve better results in the return of packaging and ensure a contribution to the fulfillment of the European recycling targets in accordance with EU Directive 94/62/EC.
As the end consumer, you can return the packaging material to the place where it was actually handed over or in its immediate vicinity.